Privacy Policy
This page provides a clear point of contact for privacy questions involving River City Recovery’s website and communications. Because sensitive substance use and mental health information deserves care, avoid sending urgent or unnecessary clinical details through general website channels.
At a Glance
This page provides a clear point of contact for privacy questions involving River City Recovery’s website and communications. Because sensitive substance use and mental health information deserves care, avoid sending urgent or unnecessary clinical details through general website channels. Contact the organization directly to ask how information relevant to outpatient admissions should be shared.
Privacy questions and direct contact
Questions about privacy should be directed to River City Recovery using current contact information. The organization can be reached by phone or at info@rivercityrecovery.net. The physical address is 3822 Rosemont Drive, Columbus, GA 31904. Asking before sending sensitive details can help you choose a suitable communication method.
- Direct contact can clarify suitable ways to share private information
- Privacy questions can be addressed by the Columbus, GA office
Facility hours are Monday through Friday from 9:00 AM to 5:00 PM. Listed facility hours do not establish continuous admissions or emergency availability. Do not rely on a website message or general email for an urgent safety concern. Immediate medical or safety emergencies require emergency resources rather than an outpatient communication channel.
Use care when sharing health information online
Substance use and mental health information can be deeply personal. When making an initial inquiry, provide only the information needed for the question you are asking. Admissions can explain what details are relevant to discussing PHP, IOP, evening IOP, outpatient therapy, or other available services.
- Limit sensitive details in general online messages
- A phone conversation can clarify what information is relevant
Avoid placing extensive clinical histories, medication lists, identification numbers, or urgent crisis information into a general message unless River City Recovery has instructed you to use that method. If you are uncertain, call first. Direct confirmation is preferable to assuming how a website form, email, or other communication method should be used.
Website links and outside resources
The River City Recovery website may help visitors navigate information about programs, substance use concerns, mental health, areas served, admissions, and contact options. Internal educational pages do not replace an individualized assessment or guarantee admission to a program.
- Outside resources maintain their own forms and privacy practices
- Educational information cannot replace an individualized outpatient assessment
Care coordination and referral conversations may involve resources outside River City Recovery. External organizations can maintain their own websites, forms, and privacy practices. Visitors should review information provided by an outside resource before submitting personal details.
Requests, corrections, and policy clarification
If you believe information submitted through a River City Recovery communication needs clarification, contact the organization directly. Explain the nature of the concern without repeating unnecessary sensitive information. Staff can identify the appropriate next step based on the request and the communication channel involved.
- Current policies guide how personal information is handled
- Contact River City Recovery directly about corrections or privacy concerns
For questions about how information is handled, retained, corrected, or otherwise addressed, request the current applicable policy or notice directly from River City Recovery. This page does not add unsupported promises about specific technical systems or legal procedures. Policies and notices supplied by the organization should guide decisions about sharing personal information.
Frequently Asked Questions
Should I email a full clinical history?
Ask first before emailing extensive health information. A phone conversation can help identify what information is needed and which communication method should be used for an admissions inquiry.
Can I use a website message during an emergency?
No. General website and outpatient admissions communications are not emergency or crisis services. Use appropriate emergency resources for an immediate medical or safety concern.
Who can answer questions about information handling?
Contact River City Recovery directly by phone or email at info@rivercityrecovery.net. Ask for the current policy or notice that applies to your specific privacy question.
Does this policy promise a particular technology or process?
No. This page avoids making unsupported claims about technical systems, retention periods, legal procedures, or communication security. Request current details directly before sharing sensitive information.
How can I contact River City Recovery about privacy in Columbus, GA?
You can call River City Recovery at 706-617-4970 or use the organization’s current contact information. The office is at 3822 Rosemont Drive, Columbus, GA 31904, with facility hours Monday through Friday, 9:00 AM to 5:00 PM. Avoid including unnecessary sensitive details in a general message.
Admissions
Talk with River City Recovery
Call River City Recovery at 706-617-4970 with privacy questions or to ask how to share admissions information.